Privacy Policy

Last Updated: January 2025

At CoreScale Design, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Information: We may collect personal information that you voluntarily provide to us when you:

  • Contact us through our website forms
  • Request a consultation or quote
  • Subscribe to our newsletter or updates
  • Engage our services
  • Communicate with us via email or phone

This information may include:

  • Name and contact information (email address, phone number, mailing address)
  • Business name and information
  • Project details and requirements
  • Payment and billing information
  • Any other information you choose to provide

Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on pages
  • Referring website and search terms
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, maintain, and improve our web design and development services
  • Communication: To respond to your inquiries, send you updates, and communicate about projects
  • Project Management: To manage and fulfill our contractual obligations
  • Payment Processing: To process transactions and send billing information
  • Marketing: To send you promotional materials, newsletters, and updates (with your consent)
  • Analytics: To understand how visitors use our website and improve user experience
  • Legal Compliance: To comply with legal obligations and protect our rights

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our website, conducting business, or servicing you (e.g., hosting providers, payment processors, email services)
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the new entity
  • Legal Requirements: When required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights or the safety of others
  • With Your Consent: When you have given us explicit permission to share your information

All third-party service providers are required to maintain the confidentiality and security of your information.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings
  • Understand how you use our website
  • Improve website functionality and performance
  • Provide personalized content and advertising

Types of Cookies We Use:

  • Essential Cookies: Necessary for the website to function properly
  • Analytics Cookies: Help us understand visitor behavior and improve our website
  • Marketing Cookies: Used to deliver relevant advertisements

You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Secure data encryption and transmission protocols
  • Regular security assessments and updates
  • Restricted access to personal information
  • Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Request a copy of your information in a portable format
  • Objection: Object to certain processing of your information

To exercise any of these rights, please contact us using the information provided at the end of this policy.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

If you believe we have collected information from a child, please contact us immediately.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect, use, and disclose
  • The right to request deletion of your personal information
  • The right to opt-out of the sale of personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information provided below.

11. International Data Transfers

Your information may be transferred to and processed in the United States or other countries where our service providers operate. By using our services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws.

We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.

12. Email Marketing

If you subscribe to our email list, we may send you:

  • Newsletters and updates about our services
  • Promotional offers and special announcements
  • Educational content and industry insights

You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link at the bottom of any email or by contacting us directly.

Please note that even if you opt-out of marketing communications, we may still send you transactional emails related to your projects or services.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically. Your continued use of our website or services after changes have been made constitutes acceptance of the updated policy.

For significant changes, we may provide additional notice through email or a prominent notice on our website.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

CoreScale Design

[email protected]

Phoenix, AZ 85042

We will respond to your inquiry within a reasonable timeframe.

Our Commitment: At CoreScale Design, protecting your privacy is a top priority. We are committed to being transparent about how we collect and use your information, and we will continue to implement best practices to safeguard your data.

Questions About Your Privacy?

We're here to help. If you have any questions about how we handle your data, don't hesitate to reach out.

Contact Us